The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I am happy to create something or re-design to suit you. I can work with beads you send me or we can discuss the options I have on hand. Just start a conversation with me.
I often give measurements in my descriptions, but each piece of jewelry is made completely by hand and some variations may occur. If you have a specific size requirement I can work to that, just add a note to your order.
Sterling silver will tarnish over time. If you keep it in a zip lock bag it will help. You can clean it with toothpaste, or any silver cleaner. Avoid dip-it cleaners containing sulphuric acid as they will make it tarnish faster.
Argentium sterling silver does not develop black tarnish, but it does develop a slight yellow tone which wipes off with a cloth.
Gold-filled, titanium and niobium do not tarnish.
I send all orders in tissue and a small gift bag. Please specify if you are ordering more than one and they are gifts.
I will consider wholesale purchases to brick and mortar galleries anywhere in the world. We can discuss minimum orders and wholesale rates - just start a conversation with me. I want to see art and craft stores survive and I may be able to help you! My jewelry sells very well and I have good wholesale rates.